Privacy Policy
We are committed to protecting the privacy of all visitors to our website and comply with the Data Protection Act in the UK. Please read the following Privacy Policy to understand how we use and protect the information that you provide to us. By contacting us or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
INFORMATION THAT WE COLLECT
When you order products or services on our website you will be asked to provide information about yourself including your name, contact details and credit or debit card information. We may also collect information about you from messages you post to the website and emails, letters and telephone calls you make or send to us. In addition, we log all visits to this website. Information logged includes, but is not limited to, IP address, time of day, browser type, operating system, screen resolution, country of origin, referring site and search queries. This type of information is collected for the sole purpose of website traffic analysis and is not associated with any personally identifiable information.
USE OF YOUR INFORMATION
Your information will enable us to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, improve and develop our business. In particular, we may use your information to contact you for your views about our products or services and to notify you occasionally about special offers and important changes to our website and services. If you do not wish to be contacted you can unsubscribe from our mailing-list at any time.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us will only be accessed by or given to third parties for the purposes of fulfilling your orders or requests. Those parties, some of whom may be located outside the European Union, will process information and payments and provide delivery and other services on our behalf. Countries outside the European Union do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
USE OF COOKIES
Certain features on our website require the use of cookies. Cookies are small pieces of information sent by a website and stored on your computer to enable you to interact with the site. You may set up your computer to reject cookies but, in that case, you may not be able to access or use certain features on our site. See www.aboutcookies.org for more information.
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against theft, unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law permits.
ACCESSING AND UPDATING INFORMATION
You are entitled to see the information we have about you and you may ask us to make any necessary changes to ensure that it is accurate and up-to-date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to make changes to this policy at any time. Any changes will be posted here. Users who have registered their details with us will be notified by email, in accordance with this policy.
CONTACT US
All comments, enquiries and requests relating to our use of personal information and relevant data protection issues are welcomed and can be made to the email or postal address shown on the contact page.
Updated: 28th March 2008
